SOC Operator - Full time in San Jose, CA

SOC Operator - Full time

Job Overview

Prosegur Security is hiring a hybrid Patrol / Control Desk Officer for a premier corporate

campus in Fremont, CA. This dual-function role splits time between active physical foot

patrols and managing the campus Control Desk—monitoring CCTV, managing automated

alarms, handling post dispatching, and controlling access systems.

• Schedule: Saturday & Sunday, 0600–1400
• • Schedule: Monday & Tuesday, 1400–2200
• Total Hours: 32 hours per week
• Pay Rate: $29.50/hr

Key Responsibilities & Operational Duties:

• Control Desk Operations: Monitor multi-screen CCTV camera systems, respond to

alarm panels, and operate the Lenel 9000 access control system in real time.

• Access & Badge Management: Process access permissions, manage badge

activity, and process electronic access requests.

• Dispatch & Communications: Answer incoming calls from interior guard posts,

site employees, and clients; dispatch patrol officers and field personnel

accordingly.

• Active Physical Patrols: Conduct thorough interior and exterior foot patrols across

campus facilities to identify safety hazards, security breaches, and policy violations.

• Incident Escalation & Reporting: Initiate formal emergency escalation procedures,

notify site leadership during critical events, and generate detailed electronic

incident reports.

• Customer Service: Maintain a professional, approachable demeanor while

enforcing site security rules and assisting visitors and staff

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.