Security Officer Customer Service Warehouse Patrol in Hagerstown, MD

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Warehouse Patrol in Hagerstown, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a retail location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, respond to security-related concerns, and assist customers, employees, and visitors with professionalism. Bring your customer service skills to a caring, team-focused culture where Allied Universal values agility, reliability, innovation, and integrity.

Position Type: Part Time

Pay Rate: $16.00 / Hour

Job Schedule:

DayTimeThur04:00 PM - 12:00 AMFri08:00 AM - 04:00 PMSun12:00 AM - 08:00 AM

What You'll Do:

• Provide customer service to clients, shoppers, and store associates by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random patrols throughout retail sales areas, stockrooms, exterior grounds, parking areas, and the business perimeter to help deter unauthorized activity.
• Monitor access points and observe activity throughout the location, reporting suspicious behavior, hazards, and policy concerns to appropriate personnel.
• Document incidents, observations, and patrol activities accurately and communicate relevant information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1705620